Privacy Policy

Rerouted New Zealand (“we”, “us”) respects your privacy. This policy explains how we collect and use your personal information, in line with the New Zealand Privacy Act 2020.

What we collect:

When you enquire through our website, social media forms, WhatsApp, email or phone, we may collect your name, email address, phone number, country, travel dates, number of travellers, budget preferences, dietary needs and any other details you choose to share.

How we use it:
We use your information only to respond to your enquiry, plan and quote your trip, make bookings on your behalf (such as accommodation, activities and flights with our trusted partners), and keep in touch about your journey. With your consent, we may occasionally send you travel updates or offers. You can opt out at any time.

Who we share it with:

We share only the details needed to arrange your trip with the accommodation providers, activity operators and transport partners involved in your booking. We never sell your information.

How we store it:
Your information is stored securely and kept only as long as needed for your trip and for our legal and accounting obligations.

Your rights:
You may ask to see or correct the personal information we hold about you, or ask us to delete it, at any time.

Last updated: October 2026